For Mobile Apps, SaaS and Websites
Powerful In-App Surveys
Reach out to users while they interact with your mobile app or website. Target the right users at the right time. Get actionable insights to build better products – in hours instead of weeks.
Targeting
Show in-app surveys in the right moment
1Flow allows you to build contextual in-app surveys and target the right users at the right time.
Our in-product surveys achieve 38% response rate on average – 10x better than generic out-app surveys.
Identify users and update their traits anytime, in a variety of formats.
Track events people do in-app, on website, or server-side.
Using events and user traits, create the target audience you want. Trigger flows with events.
Design
Modern design that feels native to your brand
Customize the look and feel of in-app screens based on your brand’s design system. Fonts, text colors, background colors, brand colors, and widget positions... everything is customizable exactly the way you want it.
Because your users deserve an app experience that delights them.
Click and type. Drag and drop. An editor experience you will love.
Choose from a variety of widget positions and modal sizes to suit your needs.
Need to change something after publishing? No problem - everything is updated in real-time.
Integration
Seamless integration into any mobile and web apps
Our cross-platform technology allows you to engage users across web and mobile, and use a single unified profile to understand their behavior.
The future of app experiences is omni-channel - with 1Flow, you’re ready today.
Identify users and update their traits anytime, in a variety of formats.
Track events people do in-app, on website, or server-side.
Using events and user traits, create the target audience you want. Trigger flows with events.
Engage
Show, don’t tell - with images and videos
Continuously research new ideas, share product updates, and onboard users to advanced features using embedded images and videos. Captivate your audience with content that excites them.
Show a screenshot or preview of your upcoming feature and collect user feedback quickly.
Increase feature adoption by continuously onboarding users to features based on their usage.
Promote an offer. Make targeted announcements. Easily target the right users.
Integrations
Automate your user feedback funnel
Send data into 1Flow to improve targeting. Push data out of 1Flow to consolidate feedback, personalize marketing campaigns, and drive customer happiness across their lifecycle.
Templates
Get access to all our templates
Browse our expert-crafted, battle-tested user research survey templates when you sign up for a free account. Understanding your users shouldn't be hard – now it's easier than ever.
You’ll be in great company
Trusted by 500+ B2C and B2B software companies
In-App Survey FAQ
What is in-app survey software?
In-app survey software is a tool that allows you to show survey questions to your app users or website visitors to collect and analyze customer feedback. In-app survey software can run one-time or recurring surveys, capture user feedback and figure out why users are not converting.
What functionalities does in-app survey software provide?
In-app survey tools like 1Flow are designed to run various types of customer satisfaction and customer experience surveys across channels. A great in-app survey software should offer SDKs (which are code libraries) you can install into your own mobile app or website, offer all common question types, great flexibility and personalization options. Most importantly, it should be able to segment your user base based on user events and attributes, and allow you to trigger a survey when a user event is tracked. 1Flow is the most advanced in-app survey software out there. It offers mobile-app and website in-product survey SDKs, great editor with AI research assistant, and native integrations with analytics tools like Amplitude and Mixpanel.
What types of feedback can I collect with in-app surveys?
You can collect any type of customer feedback, from the common ones such as NPS, CSAT, CES, and PMF score surveys to the one-off, feature specific customer satisfaction surveys, and even validate product ideas by understanding customer needs. 1Flow offers a comprehensive survey template collection. Everything is organized based on your business goals, such as increasing retention, measuring customer satisfaction, and recruiting user for interviews. Sign up for a free account and explore the templates today.
What is the response rate of in-app surveys?
In-app surveys can achieve on average 30-50% respnose rates. This is because in-app surveys allow product teams to capture their users' attention when they are the most engaged, and the questions asked are usually highly relevant to the user's current experience. Great in-app survey tools further increase the response rate by using clean, modern design that can be customized to fit your brand. 1Flow is a leading in-app survey software that offers advanced customization and precise user targeting. As a result, you can achieve 38% average response rate.
Why do in-app surveys have higher response rates than email and link surveys?
In-app surveys can achieve 10x higher response rates than email surveys and link surveys. This is because in-app surveys capture user's attention when they are using the digital product. This allows the questions asked to be highly relevant to the user's experience, thus making it easier and lower friction for the user to respond. On the other hand, sending user survey requests and link surveys via Email rarely works these days. This is because users can get hundreds of emails per day in their inbox, and they have no context nor motivation to take time out of their busy work day just to answer some user research questions. If you want to collect user feedback, but struggle with low response rates, you should consider using in-app survey tools like 1Flow to understand what your customers want.
How is 1Flow different from other in-app survey software?
1Flow is the most powerful in-app survey platform in the market today. It's incredibly simple to setup, easy to use, and offers advanced functionalities like robust user segmentation, event triggered surveys, highly customizable UI/UX, and responses analytics dashboards with filters and export options available. 1Flow is built specifically for digital products with millions of active users. We proudly serve hundreds of top tier customers and offer the best pricing, the best customer service and the highest quality software. 1Flow is free to start, with no credit card required and you can invite your whole team to help you make a decision. We believe we've built the best in-app survey tool in our class. If you need in-product surveys for your mobile app, SaaS, or website, we can confidently say 1Flow is likely the right choice.
Can I try 1Flow before I buy?
Yes, we offer a 14-day unlimited use free trial, no credit card required. This means you can sign up for a free account and start exploring the platform. If you are part of a larger organization with bespoke needs, you can also book a demo with our friendly sales team.
Get started with a free trial
We offer a 14-day unlimited use free trial - no credit card required.